Fortinet FAP-U421EV
Start the console session.
Plug in serial cable to console port of device from PC COM1 port
Open PuTTY and select "Serial" connection type, change baud rate (Speed) to 115200 and leave other settings as default.
Plug power into device and if a power button exists, turn it on.
Access the u-boot commandline.
Press a key when prompted and before the countdown ends:
Net: Registering eth Broadcom BCM IPROC Ethernet driver 0.1 Using GMAC1 (0x18023000) et0: ethHw_chipAttach phyaddr (0x1e) et0: ethHw_chipAttach: Chip ID: 0xcf1e; phyaddr: 0x1e bcm_robo_attach: devid: 0xd bcmiproc_eth-0 ********************************************************* Please add diag support DIAGS_BOARD to: BCM953022K BCM953025K BCM953025K_REV2 BCM958622HR BCM958623HR BCM958522ER BCM958625HR in env before you can run any diags ********************************************************* COM2 is not configured due to board type COM3 is not configured due to board type Hit any key to stop autoboot: 2
Type fap22b1!$ at the password prompt:
Please enter password: fap22b1!$
Erase configuration.
Type the set_image_id fap_default command at the u-boot> prompt:
u-boot> set_image_id fap_default . SF: STMicro: Successfully erased 65536 bytes @ 0x160000
Type the saveenv command followed by the reset command:
u-boot> saveenv Saving Environment to SPI Flash... Erasing SPI flash.... SF: STMicro: Successfully erased 65536 bytes @ 0x110000 Writing to SPI flash...done u-boot> reset resetting ...
Allow the system to boot up then type admin at the login: prompt then type the factoryreset command confirming with y:
xxxxxxxxxxxxxxxx login: admin xxxxxxxxxxxxxxxx> factoryreset This operation will reset the system to factory default!! Do you want to continue? (y/n)y factoryreset : Shall restore to factory default. passwd: unknown uid 0 factoryreset : Restored to default, rebooting... Sent SIGKILL to all processes Requesting system reboot Restarting system.
Copy all the output from the session into your records.
Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
End the session.
Close PuTTy.